PRIVACY POLICY

As a trusted guardian of customer information, “Sattva Media and Consulting Private Limited” (the “Company”) is committed to processing information honestly, ethically, with integrity, and always consistent with applicable laws and our privacy commitments.

Your privacy is important to us, as knowing how we use your information is important to you. This document (“Privacy Policy”) gives you access to our privacy policy which offers visibility of how we collect, use, share and protect your personal information based on your interactions with the Company and the solutions that you access through the Platform or any other information or intimations or services that you subscribe to on the Platform.

For your ease of use, we've broken this information down into sections so you can find the details you need as quickly and easily as possible.

  1. BACKGROUND

    1. This Privacy Policy is an electronic record in terms of the (i) Information Technology Act, 2000; (ii) the rules framed there under as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
    2. This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, and the rules made thereunder that require publishing the rules and regulations, privacy policy, and terms and conditions for access or usage of our website www.indiapartnernetwork.orgor India Partner Network (IPN) (the “Website”). For the purposes of this Privacy Policy, the Website shall be alternatively referred to as “Platform”.
    3. The Website is owned, registered, and operated by “Sattva Media and Consulting Private Limited” or the Company, registered under the provisions of the Companies Act, 1956 (bearing CIN: U74300KA2009PTC049429) and having its registered office at 294/295, 2nd Floor, Amar Jyothi Layout, Domlur, Bengaluru, Karnataka - 560 071.
    4. This Privacy Policy covers: (i) the type of information collected from the users through the Platform including sensitive personal data or information; (ii) the purpose, means, and modes of usage of such information; and (iii) how and to whom such information which has been collected will be disclosed.
    5. For the purpose of this Privacy Policy, wherever the context so requires "you", “your” or “user” shall mean the subscriber to the Platform or any others accessing the Platform, such as personnel belonging to partner organisations (i.e., NGOs). The term “we”, “us”, “our” shall mean the Company. All the other defined terms shall have the same meaning as provided for under the Terms and Conditions, published on the Platform here (“Terms and Conditions”).
    6. We reserve the right to make changes to this Privacy Policy at any time. Any such modifications will become effective immediately upon posting to the Platform and your continued use of the Website and/or the Services rendered through the Platform and/or the Services (as defined in the Terms and Conditions) constitutes your agreement to such modifications. You agree to periodically review the current version of the Privacy Policy as posted on the Website. If you do not agree with the terms of this Privacy Policy, please do not use the Platform and/or the Services.

  2. INFORMATION THAT WE COLLECT

    1. The information that is collected as you use the Platform and its Services includes the following (collectively referred to as the “Information”):

      1. “Personal Information” as defined under Section 2(1)(i) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and includes any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate is capable of identifying such person.
      2. “Sensitive Personal Information” as defined under Section 3 of the SPI Rule refers to your organisation’s financial information such as your permanent account number, sources and details of funding, and compliance information such as valid registration certificates, accounting information, program related information etc.
      3. “Automatically Collected Data” refers to certain information when you visit our nonprofit platform, which may include IP address, device information (operating system, browser type) and usage data such as pages visited, and average session time.
    2. We may share the Information with our full-time and part-time employees/contractors/consultants/staff; volunteers; and all partner entities of the Company, and may be shared with them globally across locations in all countries.

    3. Assurance of Information and /or Data Provided by you:

      1. You confirm to us that all Information and/ or data you provide to us on and off the Platform on a periodic basis is and shall be correct, accurate and up to date, and that you have all rights, permissions, and consents to provide such Information or data to us.
      2. Your sharing of the information and/ or data to us on and off the Platform and our collection, storage, usage, transfer, access, or processing of the same is not in violation of any third-party agreement, laws, charter documents, judgments, orders, and decrees.

  3. HOW WE USE THE INFORMATION

    We will use the information that we collect for the following amongst other purposes related to the Platform:

    1. Account Data, such as your name, email address, physical address, phone number, and username and password that you provide when establishing an online account with us shall be used to: (i) provide you access to the Platform; (ii) customize your Platform experience and access to content; (iii) assess usage of solutions and experience through analytics; (iv) create your profile page and other publicly displayed/published pages; (v) allow user interaction; (vi) get feedback or inputs from you; and (vii) to personalize all communications that are sent to you by us. Further, the data shall be shared with internal Sattva users for discovery in Sattva’s funding process and for due diligence requirements.
    2. From time to time, the Company may use the Information to conduct checks and undertake a due diligence on your registered organisation on the Platform, with a view to explore the possibility of your organisation raising funds. The processing of this Information is vital for assisting you and providing the Services on the Platform and facilitating funding. Such due diligence is conducted based on the Information you provide, as well as other sources of information/data regarding your legal status and compliance, as may be publicly available or accessible. We do not undertake and are not obliged to share the outcome of any such checks or due diligence reports with you, or address any findings with you. We disclaim all liability and responsibility arising out of our conduct of the diligence/checks on you, based on Information you provide. We also do not provide any guarantee of funding or other promises in relation to fund-raising, and are not responsible for, nor bear any liability for any decisions made by donors/grantors/funders with respect to providing funds to you.
    3. Third-party service data, event participation data, and other data associated with your account (with respect to services of third parties) shall be used to provide access to the relevant services such as information regarding funding and networking events associated with third parties, content service providers, etc. The Information may also be shared with other third party service providers essential to the provision of the Solutions, such as cloud storage, maintenance of the website, etc.
    4. In order to improve our offerings on the Platform and/or the Services offered through and on behalf of the Platform, we may ask you to provide us with Information regarding your experiences on our Platform in the form of feedback and inputs. Users have the option of choosing not to provide us with this Information.
    5. The Automatically Collected Data shall be used to analyse trends, administer the nonprofit platform, track user engagement, and gather user audience information for aggregate use. This information helps us enhance the user experiences on the Platform.
    6. To detect or prevent security incidents or other illegal activity; debug; verify or maintain quality or safety or improve or upgrade the Platform.

  4. DISCLOSURE OF THE INFORMATION

    1. By using the Platform, you hereby agree to the disclosure of all Information with third parties, affiliates, partners, and other entities that assist the Company in providing Services under the Platform. The Company does not sell, trade, or rent your Personal Information or your Sensitive Personal Information or Automatically Collected Data for any other purposes. Nonetheless, the Company does not provide any assurance that such Information will not be disclosed to third parties for purposes beyond providing Services under the Platform. For example, we may be legally obligated to disclose Information to the government or third parties under certain circumstances, third parties may circumvent the Company’s security measures to unlawfully intercept or access transmissions or private communications, or an error may occur in the administration of the Platform. In the unlikely event that the Company needs to investigate or resolve possible problems or inquiries, we may, and you authorize the Company to, disclose any Information about you to government officials as permitted by Applicable Law.
    2. For the purposes of this Privacy Policy document, “Applicable Law” shall mean, any statute, law, regulation, ordinance, rule, judgment, notification, rule of common law, order, decree, bye-law, government approval, directive, guideline requirement, or other governmental restriction, or any similar form of decision of, or determination by, or any interpretation, policy or administration, having the force of law of any of the foregoing, by any authority in India having jurisdiction over the matter in question, whether in effect as of the date of this Privacy Policy or thereafter.
    3. The Company will take reasonable steps to ensure that third parties, affiliates, partners, and other entities that have access to the Information for providing Services under the Platform are bound by data protection obligations consistent with this Privacy Policy.
    4. We reserve the right to disclose any Information as required by Applicable Law and when we believe, at our sole discretion that disclosure is necessary to protect our rights, protect someone from injury, and/or to comply with a judicial proceeding, court order, or legal process served on our Platform.
    5. We also reserve the right to disclose any Information to funders to the extent it is related to Service initiatives made through the Platform and as further elaborated in Paragraph 3 above.
    6. If the Company becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, Personal Information and Sensitive Personal Information will be transferred to the new entity for the continued performance of Services rendered through the Platform.
    7. Notwithstanding the provisions of Applicable Law, we may disclose your Information if: (a) we have received your consent for such disclosure; (b) when we believe in good faith that disclosure is necessary to protect our rights; (c) to protect your rights and safety; or (d) to investigate fraud or any other offence (actual or threatened) or respond to a government, judicial or other legal requests.

  5. OPT OUT

    Company provides all its users with the opportunity to opt-out of receiving any communications from us or on behalf of our partners. If you want to remove your contact Information from such lists, you may click the “unsubscribe” link/tab at the bottom of the email communication you receive from us.

  6. INFORMATION RETENTION

    We will retain the Information for the period necessary to fulfil the purposes outlined in this Privacy Policy and in order to provide you the Service, and for as long as your account is active or as needed to provide you the Service. We will also retain your Information to comply with our legal obligations, to conduct audits, resolve disputes, and enforce our agreements.

  7. COOKIE POLICY

    1. The Platform uses temporary cookies, which are files that your web browser puts on your system when you visit the Website, to store certain information. The information collected through these cookies is used by us for the technical administration of the Website, research, and development, and to improve the quality of our Services rendered through the Platform.
    2. We may use third party cookies to track visitor behaviour and to improve the quality of our Services. However, such cookies shall not store any kind of personal information, nor shall such information be disclosed to any third party.
    3. Temporary cookies and third party cookies may be subject to being cleared or deleted, based on the policy of the browser application. You are encouraged to use the “clear cookies” functionality of your browser to ensure such clearing/deletion, since it is impossible for us to guarantee, predict or provide for the behaviour of your system.
    4. The information we collect with cookies will not be sold, rented, or shared with any third parties.

  8. SECURITY PROCEDURES

    1. We have implemented industry-standard security policies, rules, and technical measures such as the implementation of firewalls, intrusion detection software, and manual security procedures to help protect the accuracy and security of your Personal Information and Sensitive Personal Information stored in electronic and/or physical format, as required under Applicable Law in India.
    2. You should know, however, that the Company cannot fully eliminate such risks. In case of any data breaches and/or security lapses, you may identify on the usage of the Platform, may be reported by email to ipn@indiapartnernetwork.org.

  9. EXTERNAL LINKS

    1. The Platform contains links to other Platforms ("External Links"). The External Links are not under the control of the Platform. We are not responsible for the content of any, including, without limitation to, any link contained in a linked site, or any changes or updates to a linked site.
    2. The Company does not intend the External Links to be referrals to, endorsements of, or affiliations with the linked entities.
    3. On accessing the External Links, you shall be governed by the terms of use, privacy policy, and such other additional policies of the linked sites. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, products, services or other materials available on or through any linked sites or for any errors, defamatory content, libel, slander, omissions, falsehoods, obscene content, pornographic material, or any profanity contained therein.

  10. LIMITATION OF LIABILITY

    Under no circumstances shall we be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use the Website or any portion thereof, by any person, including employees and contracted personnel of the Company.

  11. GOVERNING LAW AND JURISDICTION

    This Privacy Policy shall be governed by and constructed in accordance with the laws of India, without reference to conflict of laws principles. The courts in Bengaluru shall have exclusive jurisdiction to determine any disputes arising in relation to or under the terms of this Privacy Policy. You agree to submit to the jurisdiction of the courts in Bengaluru and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts.

  12. GRIEVANCE OFFICER

    The email details of the Grievance Officer are provided below:

    Name and Title: Aarti Krishnan, Head - India Partner Network
    E-mail ID: aarti.krishnan@sattva.co.in